Businesses are increasingly being confronted with dynamically changing commercial environments. The technical transition is accompanied by cross-sectoral innovations at the business model and organisational process levels. Innovations arise at the interfaces of formerly separate sectors, whose boundaries are becoming increasingly fuzzy as a result of integrated products and services. Cross-sectoral value creation networks and structures are emerging, as exemplified by the platform economy or collaborative business operations. At the same time, robotics, 3D printing and other production technologies are being revolutionised under the motto “Industry 4.0”. Highly flexible production processes and integrated corporate structures are being created. Business objectives are also changing and are increasingly being extended to include positive external effects on the environment and society as a whole.
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